“The best family holiday ever!”
Perfect is how I would describe this hotel, we arrived late due to a flight delay but was still greeted with champagne on arrival and and a welcome meal with hot and cold drinks in the restaurant! The staff were very welcoming and always smiling. Food is excellent with great theme nights and ala carte restaurants, excellent snack bar and patiserie. Champagne was free flowing and a great selection of cocktails available. The younger customers were very well looked after by the excellent animation team who provided a varied of games and sports throughout day and night especially Daniel and Petya, the water parks were amazing and added to the thrill. Gala dinners were wonderful and were entertained by the very talented stars of the Varna Opera, a fabulous fancy fayre evening provided live music, dancing and and excellent display of services on offer at the hotel with free spa treatments, water melon carving, and cooking demonstrations. A good selection of customers from lots of different countries made for a great atmosphere. And all credit to the management who seem to have chosen the best staff in bulgaria as they are always so pleasant and provide excellent customer service anytime of the day or night. Cannot wait to go back!
We have just returned on Friday from the Bolero and I can honestly say it was fantastic. All 4 of us had a brilliant time - our flight was delayed so got to hotel early hours of morning were checked in and shown to restaurant where a buffet hot and cold drinks were waiting- while we were there a porter delivered all our luggage to rooms we had 557 it was up steps and then in lift but we were fine with this. The room was spotless everywhere bathroom balcony couldn't of asked for more bottle of wine large bowl of fruit as well. The food is fabulous I have tried more things than ever before the Asian was just delicious but so were the Grill, Mexican night and Bulgarian meals it was the service you receive as well that make it so perfect nothing is a bother you are treat like royality by the whole of the Bolero staff. The entertainment team were great loved the singing through out the day by end of week we all used to sing along those kids worked none stop and always had massive smiles and a friendly hello we joined in the aqua gym or aerobics a couple of times they did the show Burlesque it was brill really enjoyed it. We went on the water slides loads too so much fun. We can not find a fault with this hotel and will definitely return. It is run like clockwork the management especially in the main restaurant are always in there and one day he was serving icecream in the little cake store - the staff make the hotel as good as it is and the Bolero must be very pleased with there's our room was kept spotless everyday it was lovely going in knowing it would be nice the air-conn in our room was brill spot on but our friends was not as good all the time. If you are going soon I am jealous as we miss it already. Good Job Bolero!!!!
War ein super Urlaub! Personal war stets sehr freundlich und hat jeden Wunsch erfüllt. Unser Zimmermädchen Valentina hat jeden Tag ein neues Tier aus Handtüchern gebastelt :D Würde es jederzeit wiederempfehlen!
Ein wunderschöner Urlaub. Sauberkeit, Freundlichkeit und Service nicht zu übertreffen. Ein großes Lob an die Küche. Die gesamte Verpflegung war sowohl geschmacklich als auch für das Auge hervorragend. Auch die Sportmöglichkeiten und Unterhaltungsprogramme können wir nur weiterempfehlen. Für uns ist klar dass dies nicht der einzige Urlaub im Grifiti Bolero bleibt.
Another Great Stay
This was our second visit to the Arabella this summer. Although this was the end of the season the staff were just as enthusiastic as ever. The hotel was spotless, the food excellent and plentiful and the bar staff as friendly as ever. It is always nice to be recognised by the friendly staff and I am amazed at how hard they work and continue with the same enthusiasm throughout the whole season. One top tip – In the past we have travelled with Balkan holidays and in each of the last 3 years they have significantly changed our flight arrangements. This trip we booked out own flight with Wizz Air (Luton – Varna) and booked the Arabella direct. This is very simple to do and works out cheaper! We have already booked for June next year.
Best holiday ever!!! :)
-Once again the Arabella hotel blew me away, I could not wait to get there and start my holiday with my family & friends, to tell people exactly what I mean, the food is the best I've ever eaten especially the Asian OMG!! The pool facilities where amazing always clean and tidy, the animation team are always there when you need them and are amazing at what they do, wish I could join you :(!! The bar staff and all the chefs are the best at there jobs, always helpful and cook amazing food! The reception are really helpful and are there always, same with dani (best person of the hotel! Anyways will always rate the Arabella hotel the BEST in golden sands and also just want to pin point one thing, the Arabella will be number 1 and when it is I cannot wait to tell more people about it :) see you soon!!! ❤
AExcellent place for just relaxing
Our family stayed here from 22nd of June to 6th of July. We just wanted to have sun, rest, relaxing moments and decent food. This was better mostly because of the excellent staff and their attitude. Guys, if you read this, please find here our sincere thank you. The food was good and fresh. I usually hate organized pool programme and I did not participate this time neither. Despite that I found it very nice how polite and inspiring way the young "Animation team" took care of it. All the best to you Grifid guys.
We have just returned from our 1st May holiday to this hotel! It is an excellent hotel, excellent for families with children, for retired persons and for young couples. The services are above the average. Every detail counts to the staff. All rooms are newly furnished, very clean and the staff very friendly and professional. The restaurant makes the difference. We have been in many Bulgarian UAI hotels, but here the food was high-rated. Thanks to the chef and to the restaurant's staff. The animation team is also very involved. One cannot be bored going there (it doesn't matter if it is bad weather or good weather). Congrats to this hotel! It's one of the best.
Toller Urlaub immer wieder
Wir waren als Paar unterwegs und waren rundum zufirden, können dieses Hotel nur wärmstens weiterempfelen und waren bestimmt nicht das letzte mal dort.
Man kann das Hotel Vistamar nur weiterempfehlen. Es war für uns ein wunderschöner Urlaub.Wir werden nächstes Jahr wieder unseren Urlaub dort verbringen.
Best Hotel in BG
Hy all. i really wanted to put this review on TA because after many years that i searched for a great hotel, i can tell that i finally found it. Metropol has a la carte serving. It s elegant, the staff is the best, friendly, kind, always smiling. wery clean, beautyful rooms. the most great food ever and beautiful platings designs also. try it, especially if you are a couple. in BG i stayed in sunny beach at Evrika, in Duni at the 5 star Royal palace, in Golden Sands at Bolero, in nessebar at Sol, so i went to all the best hotels in BG, but this is the greatest ever. keep on doing good work guys.... They won t refuse you nothing, i didn t found a parking space at the hotel, but they gave us a car with driver thet took us there and get us back. my friend was celebrating his birthday on 1 may, they changed his room,and a double room became an... apartment with see view though the hotel was full booked. what more can u ask from them... Minibar refield every day, room cleaned every day, ambiental music in all the hotel, rooms and baths. Beach located, pool with see fall view. great room designs an ambiental lighting, drinks extrardinary. this is a 5 star hotel in every way, i didn t foun a four star hotel like this one in Barcelona, Tenerife, Gran Canaria, or other exotic places that i had bean. Sure to be back there very soon.
5 Sterne Niveau im 4 Sterne Hotel
Der Urlaub war Klasse, das Konzept des Hotels ( ab 16 Jahre, kein Buffet ) gefällt uns. Als Grundlage dieser Bewertung gilt ein 4 Sterne Hotel, obwohl wir selbst bei 5 Sternen vieles mit sehr gut bewertet hätten.
Das Hotel Konzept ab 16 Jahre und die verschiedenen a-la carte Restaurants fanden wir ausgezeichnet Das gesamte Personal war überhaus Aufmerksam, das sollte an dieser Stelle unbedingt erwähnt werden.
Ein sehr schönes Hotel für Gäste über 16 Jahren in toller Lage mit sehr freundlichem Personal und einer Verpflegung, die keine Wünsche offen lässt.