As part of all the efforts we make towards providing the most convenient and safe holiday for our guests regarding the current situation, we have prepared more flexible general conditions for all current or future reservations of guests who have booked their holiday directly in GRIFID Hotels.

For all guests who have already made DIRECT reservation and wish to change or cancel their stay, we offer the opportunity:

  • For relocation of your reservation for an alternative period in the summer season 2020. If your chosen new stay falls in a different price season compared to your initial reservation, the prepaid amount will be kept as a deposit and the price conditions for the new period will be applied with a discount of 25 %.
  • For relocation of your reservation for the same period in 2021, while maintaining the price conditions. The prepaid advance remains as a guaranteed amount for your future accommodation.
  • Extension of the free cancellation period to 14 days before the date of arrival.    
  • In case we cannot offer you accommodation in the hotel of your choice due to circumstances beyond the control of GRIFID Hotels, we will provide you with accommodation in another hotel part of GRIFID chain without changing the price conditions and quality of your chosen product.

For all guests with new DIRECT reservations within the summer season 2020 we offer the following general booking conditions:

  • Prepayment of 50% of the total amount up to 14 days after confirmation of your reservation, and the rest is paid upon check-in.
  • Possibility for free cancellation:
  • Reservations with stay 22-25.05.2020: up to 24 hours before the date of arrival
  • Reservations with stay 26.05-15.06.2020: up to 3 days before the date of arrival
  • Reservations with stay after 16.06.2020: up to 7 days before the date of arrival
  • In case of cancellation less than 7 days before the date of arrival, as well as non-appearance, the prepaid amount of the reservation remains non-refundable.
  • In case we cannot offer you accommodation in the hotel of your choice due to circumstances beyond the control of GRIFID Hotels, we will provide you with accommodation in another hotel part of GRIFID chain without changing the price conditions and quality of your chosen product.


We remain at your disposal for additional questions and information:

Call centre: +359 (0) 700 20 909

Email: book@grifidhotels.com