Free Wi-Fi connection in hotel lobby area and in rooms
Pillow menu
Top mattress menu (upon request)
Bathrobe and slippers
Safe free of charge
Quality branded bath amenities “Rituals”
Mini bar – free of charge, daily restocked /water, soft drinks, beer, snacks/
Coffee machine with capsules
Dine around program: Vistamar, Metropol and Bolero
Aquapark in GRIFID Bolero
Guest Relation services – taking care of all little details that matter for your stay
Languages spoken : Bulgarian, English, German, French, Russian
24-hours Front desk & 24 hours security
Facilities in public areas are wheelchair accessible (except the beach location)
Beach services: one parasol and two sun per room on the beach available (Reservation of sunbeds is forbidden; There might be limited availability during some periods of the day.)
Free access to Fitness Studio in Encanto Beach
Professional evening entertaining program
EXTRA CHARGE
Parking- (a limited number of places, with an additional payment of 20 BGN per day for the use of outdoor parking – no prior reservation)
Rent-a-car
Taxi
Currency exchange
Doctor
Laundry
Early Check-in/ Check-out - according the capacity of the hotel, against extra charge
Grifid Souvenir Shop
Mini market
Bicycle rental (when not part of the animation bicycle tour)
Treatments in Wellness center
Services in beauty salon
Selection of quality branded Bulgarian and International wines in all restaurants
Beach cabanas (reservation required)
Romantic Dinner on the beach (reservation required)
Pets are not allowed
Dress-code for gentlemen for dinner (see F&B section for details)