FREE

• Free Wi-Fi connection in hotel lobby area and in rooms
• Pillow menu
• Top mattress menu (upon request)
• Bathrobe and slippers
• Safe free of charge
• Quality branded bath amenities “Rituals”
• Mini bar – free of charge, daily restocked /water, soft drinks, beer, snacks/
• Coffee machine  with capsules
• Dine around program: Vistamar, Metropol and Bolero
• Aquapark in GRIFID Bolero
• Guest Relation services – taking care of all little details that matter for your stay
• Languages spoken : Bulgarian, English, German, French, Russian
• 24-hours Front desk & 24 hours security
• Facilities in public areas are wheelchair accessible (except the beach location)
• Beach services: one parasol and two sun per room on the beach available (Reservation of sunbeds is forbidden; There might be limited availability during some periods of the day.)
• Free access to Fitness Studio in Encanto Beach
• Professional evening entertaining program

EXTRA CHARGE

• Parking- (a limited number of places, with an additional payment of 20 BGN per day for the use of outdoor parking – no prior reservation)
• Rent-a-car
• Taxi
• Currency exchange
• Doctor
• Laundry
• Early Check-in/ Check-out - according the capacity of the hotel, against extra charge
• Grifid Souvenir Shop
• Mini market
• Bicycle rental (when not part of the animation bicycle tour)
• Treatments in Wellness center
• Services in beauty salon
• Selection of quality branded Bulgarian and International wines in all restaurants
• Beach cabanas (reservation required)
• Romantic Dinner on the beach (reservation required)
• Pets are not allowed
• Dress-code for gentlemen for dinner (see F&B section for details)