FREE
- Free Wi-Fi connection in hotel lobby area and in rooms
- Pillow menu
- Bathrobe and slippers
- Safe free of charge
- Quality branded bath amenities “Rituals”
- Mini bar – free of charge, daily restocked /water, soft drinks, beer, snacks/
- Coffee machine with capsules
- Dine around program: Vistamar, Metropol and Bolero
- Aquapark in GRIFID Bolero
- Guest Relation services – taking care of all little details that matter for your stay
- Languages spoken : Bulgarian, English, German, French, Russian
- 24-hours Front desk & 24 hours security
- Facilities in public areas are wheelchair accessible (except the beach location)
- Beach services: one parasol and two sun per room on the beach available (Reservation of sunbeds is forbidden; There might be limited availability during some periods of the day.)
- Free access to Fitness Studio in Encanto Beach
- Professional evening entertaining program
EXTRA CHARGE
- Parking- (a limited number of places, with an additional payment of 20 BGN per day for the use of outdoor parking – no prior reservation)
- Rent-a-car
- Taxi
- Currency exchange
- Doctor
- Laundry
- Early Check-in/ Check-out - according the capacity of the hotel, against extra charge
- Grifid Souvenir Shop
- Mini market
- Bicycle rental (when not part of the animation bicycle tour)
- Treatments in Wellness center
- Services in beauty salon
- Selection of quality branded Bulgarian and International wines in all restaurants
- Beach cabanas (reservation required)
- Romantic Dinner on the beach (reservation required)
- Pets are not allowed
- Dress-code for gentlemen for dinner (see F&B section for details)