• Free Wi-Fi connection in hotel lobby area and in rooms
• Beach services: one parasol and two sun beds per room on the beach available-children, accommodated free of charge, don’t receive the above services. (Reservation of sunbeds is forbidden; There might be limited availability during some periods of the day)
• Mini bar - free of charge, daily restocked /water, soft drinks, beer/
• In-room safe
• Dine around program: Vistamar, Metropol and Bolero
• Aquapark
• Guest Relation services – taking care of all little details that matter for your stay
• Baby cots
• Languages spoken : Bulgarian, English, German, French, Russian
• 24-hours Front desk & 24 hours security
• Facilities in public areas are wheelchair accessible
• Towel service

EXTRA CHARGE

• Outdoor parking- (with an additional payment of 20 BGN per day, a limited number of places, no prior reservation). The offered parking spaces are both on the territory of the hotel and on a remote parking lot in the complex. A 24-hour shuttle service to the remote parking spaces is provided.
• Rent-a-car
• Taxi
• Currency exchange
• Doctor
• Laundry
• Early Check-in/ Check-out - according to the capacity of the hotel
• Babysitting- from 4 years and with advance request
• Baby buggies & baby phone (on request)
• Grifid Souvenir Shop
• Mini market
• Tennis lessons for children and adults, Floodlit Tennis court
• Bicycle rental (when not part of the animation bicycle tour)
• Treatments in the Wellness center
• Services in a beauty salon
• Wine selection in all restaurants

• Pets are not allowed
• Dress code for dinner for gentlemen in the indoor a-la-carte indoors and for the Gala dinner